Hi Publius,

Today you got an email from us that said “Dear first name”. Not ideal, and not how we like to show up.

We’re really sorry, it was a glitch, and we know it makes us look like we don’t care, when really do. Or like we’re a bit spammy, which we’re definitely not.

Thanks for sticking with us while we fix it for next time.

PS: Please try to ignore the clumsy opening and take a look though - the email actually has some really good information in it. 😊

Update your here.